File: /home/officefiles/Rosen/DOCS/HTML/Print/Re_ Lower Package_7-4-2020_30.html
<html><head><meta http-equiv="Content-Type" content="text/html;charset=utf-8"></head><body><b>Date : 4/7/2020 5:14:34 PM</b><br /><b>From : "Chris Boyce" <[email protected]></b><br /><b>To : "Health Innovations" <[email protected]></b><br /><b>Cc : "Stratics Networks Support" <[email protected]></b><br /><b>Subject : Re: Lower Package</b><br />
<html><body><div dir="ltr">Hey Michael,<div><br></div><div>For the downgrades you can only downgrade to the 300 HDR plan which is $349.month - you should be able to downgrade to this within the platform.</div><div><br></div><div>This is the lowest plan we offer for downgrades.</div><div><br></div><div>Chris</div><div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 7, 2020 at 5:08 PM Chris Boyce <<a href="mailto:[email protected]">[email protected]</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hey Michael,<div><br></div><div>When you make the payment it is for the entire month, we only prorate on upgrades not on downgrades.</div><div><br></div><div>The ports will be available to you until your plan renews and then will drop down to the 100 HDR.</div><div><br></div><div>Chris</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 7, 2020 at 5:05 PM Health Innovations <<a href="mailto:[email protected]" target="_blank">[email protected]</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">I can not log in and down grade it will not let me. </div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">Please do the downgrade for me. </div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">How can I not get refund. You- made me pre pay for a service I did not fully use. </div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">I have been a long time customer never with any issues. Please pro rate a portion of what we are not using. </div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 7, 2020 at 5:03 PM Chris Boyce <<a href="mailto:[email protected]" target="_blank">[email protected]</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hey Michael,<div><br></div><div>We can downgrade you on the renewal but we can not refund or prorate as it is paid for the month already. You should be able to log in and downgrade to the $249 plan.</div><div><br></div><div>Chris</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 7, 2020 at 4:53 PM Health Innovations <<a href="mailto:[email protected]" target="_blank">[email protected]</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">Yes only 1 campaign. The $249.00 / M is perfect thanks. </div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">Also can you prorate what is left or refund the prorates of what is not used as this current level? </div><div class="gmail_default" style="font-family:georgia,serif"><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 7, 2020 at 4:31 PM Chris Boyce <<a href="mailto:[email protected]" target="_blank">[email protected]</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hey Michael,<div><br></div><div>Would you be running only one campaign? The base model is $249/month and it is going to give you 100 ports with the ability to only run one campaign.</div><div><br></div><div>Chris</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 7, 2020 at 4:18 PM Health Innovations <<a href="mailto:[email protected]" target="_blank">[email protected]</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">Please lower our package to the base model. Thanks. </div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-family:georgia,serif;font-size:small">Regards,</span><br></div><div dir="ltr"><div><br></div><div><span style="font-family:georgia,serif;font-size:small">Mike Rosen</span><br></div><div><font face="georgia, serif" size="2">P / CEO</font></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="georgia, serif" size="2">Health Innovations</font></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="georgia, serif" size="2">Cell: 561-716-3703</font></div><div><font face="georgia, serif" size="2">Skype: MikeRosen.</font></div><div><font face="georgia, serif" size="2"><br></font></div><div><font face="georgia, serif" size="2"><img src="http://www.healthinnovationsus.com/wp-content/uploads/2014/12/logo.png" width="200" height="94"><br></font></div><div><font face="georgia, serif" size="2"><br></font></div><div><a href="http://healthinnovationsus.com/" style="font-size:small;font-family:georgia,serif" target="_blank">HealthInnovationsUS.com</a><br></div><div><div style="font-size:small"><p style="padding:0px;margin:0px"><font face="georgia, serif"><font size="1"></font></font></p><div style="font-family:georgia,serif;display:inline"><font face="georgia, serif"><font size="1"></font></font></div><font face="georgia, serif"><font size="1">CONFIDENTIAL INFORMATION All information in this e mail is confidential and is protected under State and Federal Confidentiality Statutes. It is intended solely for the person to whom it is addressed. Copying, forwarding and/or sharing of this information without the express permission of the sender is absolutely prohibited. Should you receive this e-mail in error, please destroy immediately and contact the sender.</font></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><p style="font-family:Arial,Helvetica,sans-serif;font-size:12px;line-height:19px;color:rgb(102,102,102)"><font style="color:rgb(39,196,244)">Chris Ryan Boyce •</font> Business Development Manager<br>Stratics Networks Inc. <font style="color:rgb(39,196,244)">•</font> Advanced Interactive Voice Response<br><font style="color:rgb(39,196,244)">t.</font> +866 635 6918 x115 | <font style="color:rgb(39,196,244)">f.</font> +866 635 6918<br><font style="color:rgb(39,196,244)">e.</font> <a href="mailto:[email protected]" target="_blank">[email protected]</a> | <font style="color:rgb(39,196,244)">w.</font> <a href="http://StraticsNetworks.com" target="_blank">StraticsNetworks.com<br></a>Tampa <font style="color:rgb(39,196,244)">•</font> Huntsville <font style="color:rgb(39,196,244)">•</font> Toronto</p><table border="0" cellspacing="0" cellpadding="0" style="font-family:"Times New Roman""><tbody><tr><td><a href="https://twitter.com/StraticsNetwork" target="_blank"><img src="http://straticsnetworks.com/sigs/images/twitter-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.youtube.com/user/StraticsNetworks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/youtube-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://plus.google.com/109717408604303363893/posts" target="_blank"><img src="http://straticsnetworks.com/sigs/images/googleplus-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://facebook.com/StraticsNetworks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/facebook-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.linkedin.com/company/stratics-networks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/linkedin-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.instagram.com/straticsnetworks/" target="_blank"><img src="http://straticsnetworks.com/sigs/images/instagram-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.crunchbase.com/organization/stratics-networks-inc/" target="_blank"><img src="http://straticsnetworks.com/sigs/images/cb-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td></tr></tbody></table><p style="font-family:Arial,Helvetica,sans-serif;font-size:11px;line-height:19px;color:rgb(102,102,102)"><b>Technical Questions?</b><br><a href="mailto:[email protected]" target="_blank">[email protected]</a><br>9am - 11pm ET / Mon-Sun</p></div></div></div></div></div></div></div></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-family:georgia,serif;font-size:small">Regards,</span><br></div><div dir="ltr"><div><br></div><div><span style="font-family:georgia,serif;font-size:small">Mike Rosen</span><br></div><div><font face="georgia, serif" size="2">P / CEO</font></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="georgia, serif" size="2">Health Innovations</font></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="georgia, serif" size="2">Cell: 561-716-3703</font></div><div><font face="georgia, serif" size="2">Skype: MikeRosen.</font></div><div><font face="georgia, serif" size="2"><br></font></div><div><font face="georgia, serif" size="2"><img src="http://www.healthinnovationsus.com/wp-content/uploads/2014/12/logo.png" width="200" height="94"><br></font></div><div><font face="georgia, serif" size="2"><br></font></div><div><a href="http://healthinnovationsus.com/" style="font-size:small;font-family:georgia,serif" target="_blank">HealthInnovationsUS.com</a><br></div><div><div style="font-size:small"><p style="padding:0px;margin:0px"><font face="georgia, serif"><font size="1"></font></font></p><div style="font-family:georgia,serif;display:inline"><font face="georgia, serif"><font size="1"></font></font></div><font face="georgia, serif"><font size="1">CONFIDENTIAL INFORMATION All information in this e mail is confidential and is protected under State and Federal Confidentiality Statutes. It is intended solely for the person to whom it is addressed. Copying, forwarding and/or sharing of this information without the express permission of the sender is absolutely prohibited. Should you receive this e-mail in error, please destroy immediately and contact the sender.</font></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><p style="font-family:Arial,Helvetica,sans-serif;font-size:12px;line-height:19px;color:rgb(102,102,102)"><font style="color:rgb(39,196,244)">Chris Ryan Boyce •</font> Business Development Manager<br>Stratics Networks Inc. <font style="color:rgb(39,196,244)">•</font> Advanced Interactive Voice Response<br><font style="color:rgb(39,196,244)">t.</font> +866 635 6918 x115 | <font style="color:rgb(39,196,244)">f.</font> +866 635 6918<br><font style="color:rgb(39,196,244)">e.</font> <a href="mailto:[email protected]" target="_blank">[email protected]</a> | <font style="color:rgb(39,196,244)">w.</font> <a href="http://StraticsNetworks.com" target="_blank">StraticsNetworks.com<br></a>Tampa <font style="color:rgb(39,196,244)">•</font> Huntsville <font style="color:rgb(39,196,244)">•</font> Toronto</p><table border="0" cellspacing="0" cellpadding="0" style="font-family:"Times New Roman""><tbody><tr><td><a href="https://twitter.com/StraticsNetwork" target="_blank"><img src="http://straticsnetworks.com/sigs/images/twitter-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.youtube.com/user/StraticsNetworks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/youtube-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://plus.google.com/109717408604303363893/posts" target="_blank"><img src="http://straticsnetworks.com/sigs/images/googleplus-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://facebook.com/StraticsNetworks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/facebook-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.linkedin.com/company/stratics-networks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/linkedin-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.instagram.com/straticsnetworks/" target="_blank"><img src="http://straticsnetworks.com/sigs/images/instagram-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.crunchbase.com/organization/stratics-networks-inc/" target="_blank"><img src="http://straticsnetworks.com/sigs/images/cb-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td></tr></tbody></table><p style="font-family:Arial,Helvetica,sans-serif;font-size:11px;line-height:19px;color:rgb(102,102,102)"><b>Technical Questions?</b><br><a href="mailto:[email protected]" target="_blank">[email protected]</a><br>9am - 11pm ET / Mon-Sun</p></div></div></div></div></div></div></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-family:georgia,serif;font-size:small">Regards,</span><br></div><div dir="ltr"><div><br></div><div><span style="font-family:georgia,serif;font-size:small">Mike Rosen</span><br></div><div><font face="georgia, serif" size="2">P / CEO</font></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="georgia, serif" size="2">Health Innovations</font></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="georgia, serif" size="2">Cell: 561-716-3703</font></div><div><font face="georgia, serif" size="2">Skype: MikeRosen.</font></div><div><font face="georgia, serif" size="2"><br></font></div><div><font face="georgia, serif" size="2"><img src="http://www.healthinnovationsus.com/wp-content/uploads/2014/12/logo.png" width="200" height="94"><br></font></div><div><font face="georgia, serif" size="2"><br></font></div><div><a href="http://healthinnovationsus.com/" style="font-size:small;font-family:georgia,serif" target="_blank">HealthInnovationsUS.com</a><br></div><div><div style="font-size:small"><p style="padding:0px;margin:0px"><font face="georgia, serif"><font size="1"></font></font></p><div style="font-family:georgia,serif;display:inline"><font face="georgia, serif"><font size="1"></font></font></div><font face="georgia, serif"><font size="1">CONFIDENTIAL INFORMATION All information in this e mail is confidential and is protected under State and Federal Confidentiality Statutes. It is intended solely for the person to whom it is addressed. Copying, forwarding and/or sharing of this information without the express permission of the sender is absolutely prohibited. Should you receive this e-mail in error, please destroy immediately and contact the sender.</font></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><p style="font-family:Arial,Helvetica,sans-serif;font-size:12px;line-height:19px;color:rgb(102,102,102)"><font style="color:rgb(39,196,244)">Chris Ryan Boyce •</font> Business Development Manager<br>Stratics Networks Inc. <font style="color:rgb(39,196,244)">•</font> Advanced Interactive Voice Response<br><font style="color:rgb(39,196,244)">t.</font> +866 635 6918 x115 | <font style="color:rgb(39,196,244)">f.</font> +866 635 6918<br><font style="color:rgb(39,196,244)">e.</font> <a href="mailto:[email protected]" target="_blank">[email protected]</a> | <font style="color:rgb(39,196,244)">w.</font> <a href="http://StraticsNetworks.com" target="_blank">StraticsNetworks.com<br></a>Tampa <font style="color:rgb(39,196,244)">•</font> Huntsville <font style="color:rgb(39,196,244)">•</font> Toronto</p><table border="0" cellspacing="0" cellpadding="0" style="font-family:"Times New Roman""><tbody><tr><td><a href="https://twitter.com/StraticsNetwork" target="_blank"><img src="http://straticsnetworks.com/sigs/images/twitter-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.youtube.com/user/StraticsNetworks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/youtube-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://plus.google.com/109717408604303363893/posts" target="_blank"><img src="http://straticsnetworks.com/sigs/images/googleplus-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://facebook.com/StraticsNetworks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/facebook-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.linkedin.com/company/stratics-networks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/linkedin-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.instagram.com/straticsnetworks/" target="_blank"><img src="http://straticsnetworks.com/sigs/images/instagram-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.crunchbase.com/organization/stratics-networks-inc/" target="_blank"><img src="http://straticsnetworks.com/sigs/images/cb-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td></tr></tbody></table><p style="font-family:Arial,Helvetica,sans-serif;font-size:11px;line-height:19px;color:rgb(102,102,102)"><b>Technical Questions?</b><br><a href="mailto:[email protected]" target="_blank">[email protected]</a><br>9am - 11pm ET / Mon-Sun</p></div></div></div></div></div></div></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><p style="font-family:Arial,Helvetica,sans-serif;font-size:12px;line-height:19px;color:rgb(102,102,102)"><font style="color:rgb(39,196,244)">Chris Ryan Boyce •</font> Business Development Manager<br>Stratics Networks Inc. <font style="color:rgb(39,196,244)">•</font> Advanced Interactive Voice Response<br><font style="color:rgb(39,196,244)">t.</font> +866 635 6918 x115 | <font style="color:rgb(39,196,244)">f.</font> +866 635 6918<br><font style="color:rgb(39,196,244)">e.</font> <a href="mailto:[email protected]" target="_blank">[email protected]</a> | <font style="color:rgb(39,196,244)">w.</font> <a href="http://StraticsNetworks.com" target="_blank">StraticsNetworks.com<br></a>Tampa <font style="color:rgb(39,196,244)">•</font> Huntsville <font style="color:rgb(39,196,244)">•</font> Toronto</p><table border="0" cellspacing="0" cellpadding="0" style="font-family:"Times New Roman""><tbody><tr><td><a href="https://twitter.com/StraticsNetwork" target="_blank"><img src="http://straticsnetworks.com/sigs/images/twitter-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.youtube.com/user/StraticsNetworks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/youtube-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://plus.google.com/109717408604303363893/posts" target="_blank"><img src="http://straticsnetworks.com/sigs/images/googleplus-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://facebook.com/StraticsNetworks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/facebook-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.linkedin.com/company/stratics-networks" target="_blank"><img src="http://straticsnetworks.com/sigs/images/linkedin-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.instagram.com/straticsnetworks/" target="_blank"><img src="http://straticsnetworks.com/sigs/images/instagram-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td><td><a href="https://www.crunchbase.com/organization/stratics-networks-inc/" target="_blank"><img src="http://straticsnetworks.com/sigs/images/cb-icon.png" alt="" width="24" height="24"></a></td><td width="4"></td></tr></tbody></table><p style="font-family:Arial,Helvetica,sans-serif;font-size:11px;line-height:19px;color:rgb(102,102,102)"><b>Technical Questions?</b><br><a href="mailto:[email protected]" target="_blank">[email protected]</a><br>9am - 11pm ET / Mon-Sun</p></div></div></div></div></div></div></div>
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